Store Policies

  • Shipping

    Orders are processed and shipped from our Pocono Lake store usually within two to five business days (excluding weekends and holidays) of the order being placed.

    Transit times are provided by the carrier and vary with package destination. Please note: transit days are an estimate only, and may vary depending on the carrier.

    Pocono Mountain Provisions is not responsible for lost, delayed or stolen packages.

    If you require expedited shipping please contact us prior to placing your order. Rates vary depending on location and timeline.

  • Order Pickup

    Local pickup is available at our store location at 990 Route 940 in Pocono Lake, Pennsylvania.

    Orders placed online can be picked up during store hours. If you need your order same-day, please shoot us an email at poconomountainprovisions@gmail.com

  • Final Sale

    All orders are considered final sale and will not be eligible for returns/exchanges or store credit.